• Profile picture of Kentach

    Kentach 2022-07-20 07:46:09 UTC

    @ralph
    hi Ralph!
    Can you help me fix this project opening issue?
    Last night I just finished working on a project and saved it, then in the morning when I tried to open the project that I worked on last night, the loading in Frames stopped at 81/132 and crashed.
    I tried restarting stick nodes over and over again but the outcome remains the same, I even tried to open it in the latest free version of SN but it didn’t work.
    IDK what to do please help.

    5
    • Hey Kentach,

      I personally don’t know how to fix the problem myself. But, I just have a few questions as well as a small thing you can do.

      Firstly, do you use an Android or iPhone?

      Secondly, is Stick Nodes fully up to date?

      Thirdly, is your phone out of storage or close to full storage?

      These questions should help Ralph or whoever has the right answer.

      A small thing you can do is when on the open project menu, scroll down and use the precent of project section. It should be able to open the project to before the frames stop loading. It won’t be the full project but it’s something. You may get an idea of what’s wrong by doing so, like if the memory is getting too high for your phone.

      2022-07-20 14:21:28 UTC 3
      • Replying to: Humble DamienHey Kentach, I personally don’t know how to fix the proble

        thanks yo

        storage won’t be a factor, that’s just saving data on the device

        when actively being used, memory is what matters (RAM)

        just for future reference @ everyone

        2022-07-20 14:30:56 UTC 4
      • Replying to: Humble DamienHey Kentach, I personally don’t know how to fix the proble

        wow bud! thanks for the reply!
        Also here are my feedbacks

        1. Yes, I use Android phone
        2. Umm not really, right now I’m using the old version which I got since 2019
        3. my storage is actually fine, it’s 4 gb and its enough to handle such small project.

        And for the last one, I did try to scroll down the project menu and lowered down the percentage of frames to load in order to finally open my project, but still it takes me back to where I was and says “error, please make sure your stick nodes is up to date”.
        I even come up of my own solution to send it to a friend and have them open it in their latest SN version but the outcome is still the same.
        But hey it’s okay now cause I moved on with it and made another one, cause it’s not like I can’t make another animation that contains a hundred frames again just because I lost the current one right? XD
        also I really appreciate you and Ralph replying back to me with such genuine help, thank you so much both of you.
        TBH I feel like it’s better to ask help from someone here than in messenger XD
        See ya later buds!

        2022-07-21 04:50:12 UTC 1
        • Replying to: Kentachwow bud! thanks for the reply! Also here are my feedbacks

          the file may have been corrupted, which is a very, very rare issue that pops up time to time and i can never get enough info to figure out why

          the last time you saved this file, did you possibly interrupt it? Leave SN? Get a phone call? etc

          2022-07-21 11:57:15 UTC 1
          • Replying to: Ralph (Developer)the file may have been corrupted, which is a very, very rare

            No I did not get any interruptions or whatsoever, it was all going pretty well after I finished saving my project and leave it for tomorrow again, and then I turned my phone off afterwards.
            But I do agree that my project is probably corrupted

            2022-07-21 13:51:08 UTC 0
    • is the memory usage getting too high when its opening?

      2022-07-20 14:29:56 UTC 4
      • Replying to: Ralph (Developer)is the memory usage getting too high when its opening?

        Nope XD
        The memory usage is not really that high when it’s opening and it still crashed XD
        But it’s okay now Ralph,
        I’ll just move on and make another project.
        Thx for the reply tho bud!

        2022-07-21 04:55:21 UTC 0